We were founded by two risk management experts who identified a need in the marketplace for a better way to manage vendor and third party risk.
Sounds boring, right?
It is to most people - but not to us. We love risk management and certificate of insurance tracking, and we really, really love technology. So we decided that marrying these together would make COI tracking not only cooler - but way easier to organize and understand.
Our entire goal is to make life easier for you so that you can focus on what matters: running your business. Leave the certificate of insurance tracking, compliance rules and regulations and vendor credentialing to us.
We were founded to provide organizations like yours with the protection you need, a process you can trust, and service you can depend on.
Louise is currently the Co-Founder, President and COO of BCS. She successfully launched BCS in 2008 to provide risk management compliance services through combining her extensive industry expertise with practical systems and methodologies. Louise created and structured BCS from the ground up and was responsible for all operational facets of the corporation including managing and scaling workflow processes, IT, and human resources. Louise brings 30 years of operations leadership to BCS having served as EVP, Business Development and COO for Browz Group, LLC, a SaaS vendor pre-qualification service, and Merrill Lynch as Assistant Vice President of Investor Relations and Transfer Operations. She was awarded the Merrill Lynch Special Achievement award for her accomplishments during her tenure at the company for simultaneously increasing investor satisfaction, quality and profit returns.
James started with Business Credentialing Services, Inc. in June of 2012 managing the Human Resources department. James manages the recruitment, retention, staffing, training and employee relations for BCS. James has been pivotal in making BCS an incredible place to work through creating employee perks, setting up office and company events, and shaping a positive employee experience working for BCS. James is a graduate of Rutgers University with a Bachelor's Degree in Human Resource Management and a Bachelor's Degree in Labor Studies Employment Relations. When James is not working, he enjoys spending time spending time with his friends and family, playing sports, and cheering on the New York Jets.
Susan joined BCS in June 2016 from York Street Capital Partners, a mezzanine private equity firm, where she led the finance functions since 2011 as the firm's Controller and since 2005 as Assistant Controller. At BCS, Ms. Gallagher is responsible for the finance, accounting and treasury functions of the company. She works closely with all aspects of the business in her role at BCS. Earlier in her career, Ms. Gallagher was a Financial Analyst in the Controller’s organization of AT&T Capital Corporation, responsible for the consolidation of the Company’s two international portfolios. Prior to joining AT&T Capital, Ms. Gallagher was a Senior Audit Associate with Price Waterhouse Coopers (formerly know as Coopers & Lybrand) where she worked with diverse clients, including AT&T Capital Corporation.
David is the CEO of BCS, where he leads the company’s growth strategy and product innovation initiatives. Prior to this, David managed the Sales & Marketing team for the company and also forged key strategic partnerships within the insurance industry. Under his direction, the company’s client acquisition results increased fourfold and made BCS the sole-source provider to some of the largest Fortune 500 companies. Before being recruited by BCS, David worked in London for a top tier investment bank. Born and raised in Europe, David speaks English, French, Spanish and Mandarin Chinese, fluently. Outside of work, him and his wife spend their time raising their children and remaining actively involved in volunteer work for their church organization, as well as local community service.
Born in Brooklyn and raised in the Princeton, NJ area, Daniel is a versatile process improvement specialist who brings a vast array of skills to the table. As Director of Process Control, he is primarily responsible for business operations strategy, performance metrics, and data management. After graduating with honors from the Rutgers Business School with a B.S. in Finance, Daniel began his career as a compliance analyst at BCS. Recognized for his talent almost immediately, he quickly became an IT project manager and served as a product innovation leader while overseeing technology improvement initiatives from start to finish. His role gradually expanded and he eventually led some of our most complex client implementations, collaborating intimately with several of our most valued Fortune 500 clients.
Gray joined BCS in January 2015 after completing her undergraduate degree in Criminal Justice from Quinnipiac University and her Social Work masters degree (LSW) from Rutgers University. She started as a Compliance Analyst before moving up over the years to Account Manager, Implementation Associate and now to Operations Excellence Manager. Her primary objective is to ensure that BCS is working as efficiently as possible for new and existing clients. She is also focused on implementing training procedures for all employees to keep our teams updated on insurance regulations and productive work-practices.
Ryan is BCS' Director of Technology and our newest Engineering resource. He previously worked on the Verizon Cloud and co-founded a CSA startup. He is the author of a popular android and web-based productivity application which has 75,000 users. He graduated from Rutgers with a Bachelor's Degree in Computer Science while simultaneously worked for a software startup. When not at work, he enjoys fitness, his new puppy, and playing the guitar.
As the Operations Manager, Vincent is responsible for ensuring account managers appropriately manage their BCS insurance analyst staff and clients. He helps develop and improve process procedures with BCS clients and helps keep a strong relationship between account managers and their clients. His primary goal is to provide exceptional service and has a great deal of experience working with a variety of clients. He received his BA in Literature from Ramapo College of NJ and has been with BCS since October 2012 where he began as an analyst and has moved up over the years to his current position since 2016.
Doreen enjoys developing a strong working relationship with our clients by determining their insurance credentialing needs and then working closely with our clients in order to exceed their expectations. As the Implementation Manager for Business Credentialing Services, Doreen is responsible for onboarding new clients and helping them feel at ease during the implementation process. Prior to joining BCS, Doreen worked at Cronheim Mortgage, a commercial real estate financing company, performing lease analysis and resolving issues with tenant leases and insurance certificates. She has also worked in various roles from Lead Business Analyst to Project Manager at Fortune 100 companies including JP Morgan Chase and Prudential.
Doreen graduated from Haverford College with a Bachelor's Degree in Economics. She is a licensed producer for Property and Casualty Insurance and was certified as a Project Management Professional in 2002. Outside of work Doreen enjoys spending time with her family and as a former college basketball player enjoys playing basketball with her sons.